Shipping policy
SHIPPING POLICY
***WE BEGIN PROCESSING ORDERS WITHIN 24 HOURS AFTER BEING RECEIVED. ORDERS WILL BE SHIPPED WITHIN 3-5 BUSINESS DAYS.
***BUSINESS DAYS DO NOT INCLUDE HOLIDAYS AND WEEKENDS.
***ALWAYS ALLOW ONE EXTRA BUSINESS DAY FOR PROCESSING AFTER A HOLIDAY OR A SALE.
***FOR INTERNATIONAL ORDERS WE DO NOT COVER CUSTOMS FEES AND THEY ARE NOT INCLUDED IN OUR SHIPPING COSTS.
Questions regarding orders must be sent to info@lexibeanaturals.com. Please include your name and order number in the subject line of your email.
INCORRECT SHIPPING INFORMATION:
If a package is returned to Lexi Bea Naturals LLC due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the redelivery cost. Lexi Bea Naturals LLC is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by the customer; no refunds will be provided if any part of the address is incorrect.
LOST OR STOLEN PACKAGES:
Lexi Bea Naturals LLC is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order. Upon inquiry, Lexi Bea Naturals LLC will confirm delivery to the provided address, date of delivery, tracking information and shipping carrier information for the customer to investigate.